Terms of service

Terms of Service

Last updated: 16/12/2025

Welcome to PD Cases (“we”, “us”, “our”).
By accessing or using our website https://pdcases.com, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

If you do not agree with these terms, you must not use our website or services.


1. Overview

PD Cases operates an online store offering print-on-demand phone cases and accessories.
All products are made to order and fulfilled through trusted third-party production and shipping partners.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.


2. Eligibility & Use of the Website

By using this site, you confirm that:

  • You are at least 18 years old, or have permission from a legal guardian

  • You will not use our products or services for any unlawful purpose

  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone for any reason at any time.


3. Products & Print-on-Demand Nature

  • All PD Cases products are made to order

  • Colours, positioning, and print appearance may vary slightly from on-screen previews due to screen settings and production processes

  • We reserve the right to modify or discontinue products without notice


4. Orders & Order Acceptance

  • Placing an order constitutes an offer to purchase

  • Orders are accepted once payment is successfully processed

  • We reserve the right to cancel or refuse any order, including those that appear fraudulent or violate these Terms


5. Pricing & Payments

  • All prices are shown in the currency selected on the website

  • Prices may change without prior notice

  • Payments are processed securely through Shopify-approved, PCI-compliant payment providers

  • PD Cases does not store your payment card details


6. Shipping & Delivery

  • Production typically takes 2–5 business days

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by carriers, customs, or external factors beyond our control

Full details are available in our Shipping Policy.


7. Returns & Refunds

Due to the custom, made-to-order nature of our products:

  • We do not accept returns for change of mind or incorrect model selection

  • Refunds or replacements are provided only for damaged, defective, or misprinted items

Full details are available in our Returns & Refunds Policy.


8. Custom Content & Intellectual Property

When uploading images, text, or designs, you confirm that:

  • You own the rights or have permission to use the content

  • The content does not infringe on copyrights, trademarks, or third-party rights

  • The content does not include illegal, offensive, or harmful material

PD Cases reserves the right to refuse or cancel orders containing content that violates these rules.


9. Intellectual Property of PD Cases

All content on this website — including text, images, logos, designs, and layout — is the property of PD Cases and may not be copied, reproduced, or used without prior written permission.


10. Accuracy of Information

We strive to display accurate product descriptions and information. However:

  • We do not guarantee that all information is error-free

  • Minor errors or omissions may occur

  • We reserve the right to correct errors without prior notice


11. Limitation of Liability

To the maximum extent permitted by law:

  • PD Cases shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

Nothing in these Terms limits liability where it cannot be excluded under UK law.


12. Indemnification

You agree to indemnify and hold harmless PD Cases from any claim or demand arising from:

  • Your breach of these Terms

  • Your violation of any law or third-party rights

  • Content you submit or upload to the website


13. Third-Party Services & Links

Our website may include links to third-party services or websites.
We are not responsible for the content, policies, or practices of third parties.


14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.


15. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.


16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect once posted on this page.


17. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email: support@pdcases.com
🌐 Website: https://pdcases.com