Privacy Policy

Privacy Policy

Last updated: 16/12/2025

At PD Cases (“we”, “us”, “our”), accessible at https://pdcases.com, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website.


1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely by third-party payment providers — we do not store card details)

Order & Account Information

  • Products purchased

  • Customisation details (such as uploaded images or text)

  • Order history

  • Customer support communications

Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Print and ship products via our trusted print-on-demand partners

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and services

  • Detect fraud and ensure site security

  • Comply with legal obligations


3. Print-on-Demand Fulfilment (Important)

PD Cases uses trusted print-on-demand fulfilment partners, including providers such as Prodigi, to produce and ship your orders.

To fulfil your order, we securely share only the necessary information, such as:

  • Name

  • Shipping address

  • Product details

  • Custom design files (if applicable)

Our fulfilment partners are contractually required to:

  • Use your data only for order fulfilment

  • Protect your data

  • Delete production files after fulfilment, in line with their retention policies


4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Remember your preferences

  • Analyse website traffic and performance

  • Support marketing and advertising (where applicable)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.


5. Email Marketing

If you subscribe to our mailing list or place an order, we may send you:

  • Order confirmations

  • Shipping updates

  • Important service communications

Marketing emails are sent only if you have given consent, and you can unsubscribe at any time using the link in our emails.


6. Data Sharing

We do not sell your personal data.

We may share your data only with:

  • Print-on-demand fulfilment partners (for order production and shipping)

  • Payment processors (e.g. Shopify Payments, PayPal, Stripe)

  • Shipping and logistics providers

  • Analytics and marketing platforms (e.g. Google Analytics, Meta)

  • Legal or regulatory authorities, if required by law

All third parties are required to handle your data responsibly and lawfully.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

Custom design files are retained only for the time required to complete production and resolve any issues.


8. Your Rights (UK & EU Customers)

Under the UK GDPR and EU GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.


9. Data Security

We take reasonable technical and organisational measures to protect your personal data. Our website is secured using SSL encryption, and payments are processed through PCI-compliant providers.


10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.


12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: support@pdcases.com
🌐 Website: https://pdcases.com